Shipping

Domestic Shipping

Shipping for homewares is calculated based on size and weight, with rates starting from $15–$50. When ordering multiple items, shipping is charged at the highest applicable rate. Orders are sent via standard post or
courier, with an estimated delivery window of 3–8 business days.

Click & Collect

Prefer to collect in person? You’re welcome to pick up your order from the LUMA Wares studio in Austinmer 1.15hrs south of Sydney CBD. Simply select Click & Collect at checkout — this option is complimentary.

International Shipping

We don’t currently offer shipping outside of Australia through the online store. If you’d like a quote to deliver outside of Australia please reach out at
hello@lumawares.com

•      All international shipping costs are calculated based on product size

•      Orders are processed Monday–Friday and dispatched as promptly as possible

•      Please allow a minimum of 2 weeks for international delivery

•      Additional time may be required during public holidays

•      You’ll receive a dispatch confirmation email with tracking details once your order has shipped

•      Any applicable duties and taxes are the responsibility of the customer and are not included in the shipping cost

Please note: all international sales are considered final due to the environmental and logistical costs of international returns, unless the item is deemed faulty.

Order Processing

All orders are processed Monday–Friday. We aim to dispatch as quickly as possible. A confirmation email with tracking information will be sent once your order is on its way.